Bounce Energy

2802 Albany Street, Houston, TX 77006
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Bounce Energy Reviews

Do you have any experience dealing with Bounce Energy? Are you an existing or previous Bounce Energy customer? If so we would love to hear for you! This is your chance to let others read your thoughts about Bounce Energy leave us your own Bounce Energy Reviews.

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User Reviews Bounce Energy Reviews 1
Total Shoppers Total Reviews 1,122

By: Charles Bailey On: Dec 19, 2014

Horrible Customer Service

5 people found this review useful

I have never had trouble with their actual service, but their customer service is horrible. I had trouble with my customer rewards program. Every time the "cash back" reward was due, I had to call them. I never got the same answer twice, even about renewal. Either they're purposely trying not to honor their rewards program, or they have the most misinformed customer service representatives I have ever seen. When they offer to "escalate" your complaint by having "someone from corporate" call you, they tell you it will be 3 to 5 business days, and then you're likely to never receive a call. They are also very rude when you try to explain and show proof of compliance with their requirements under the program.

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Bounce Energy

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Business Information
Date Verified 2013-05-28
Years in Business 11 Years
No of Employees 50
Corporate Offices Houston, TX
Public Company No

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