Cirro Energy

2745 Dallas Pkwy Ste 200, Plano, TX 75093
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Ratings & Reviews For Cirro Energy

Our Total Score
92points
as of 11-20-2017 Ranked #9 out of
20 energy companies
Average Customer Rating: 1.0
H Burke
Current PO Customer

My experience with Cirro Energy within this past year has been horrible. I've been with them for about 4 years and now searching for a new utility provider. When I first started with Cirro, they were great. My bill was easy to read and prices were competitive. Fast forward to today, they have to be the worst utility provider in Texas. Customer service is terrible. They're now using shady business practices to rip you off. I found that the bills I now get compared to a couple of years ago are confusing. It doesn’t go into specific detail on what you are being charge for as it did before. First off, if my fixed rate was 10.1₵ per kWh, it used to state it on the bill, not anymore. You now have to break out the calculator and do some number crunching. If you’re a current customer, please look over your contract again with this company. Secondly, whenever you move your service, they automatically renew your contract for 18 months without your consent, giving you a higher fixed kWh rate. My average billing has now exploded. I had to call several times, chewing people out to have my contract reverse, arguing the fact that I only call to move service, not change my contract, which doesn’t expire until 06/25/2015. Within a two month time frame, I chatted online with Cirro Representatives twice and requested that they send me a copy of the contract where I agreed to 18 months of service. The two Cirro Representatives I chatted with stated they will mail it within the next 7 business days. Three months has past, not one letter has been sent other than my billings. This company is a joke. I would never recommend this company to anyone. If you're look to for a new utility provider, please save your self-time and hard earned money and look elsewhere.

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General Overview:

Delivering energy to over 150 thousand homes in Texas, Cirro Energy prides itself on offering reliable and affordable energy that beats out the competition. Since 2001, Cirro Energy has successfully brought power to homes in Texas and continues to today. This gives people the opportunity to choose something that they can trust and that will lower their payments. With the extra convenience found in the online options and account management, which gives you the ability to pay bills and deal with all information regarding your Cirro Energy account, taking advantage of this and staying on top of things is going to be easy for everyone to do.

Residences need a way to lower their bills. As a homeowner, you are faced with bill after bill, and they may seem to be becoming more stressful as time goes on. With Cirro Energy, you have cheaper options for your power. This will help you to have electricity and to lower your costs without sacrificing quality or convenience, which is what Cirro Energy claims to offer residents in Texas. This will help you to better manage your expenses and to continue living in your home with fewer things getting in the way or making things difficult.

Business owners need to lower costs, too, of course. These services are offered to commercial customers, as well, which will help to make the already massive expenses of running a business just a little smaller. Since business owners always want a good deal, you can even negotiate about your contract and find a way to make it fit you. You will be able to lower costs without losing the power that you need to run everything.

Every customer has options. Cirro Energy offers different term plans, green energy, and so much more. There are various services available that help to decrease cost, increase satisfaction, and make everything easier. Cirro Energy wants to help all Texas residents and businesses to have power in a convenient, usable, affordable, reliable, and quality package, which is what it promises to offer.

To manage all of this, you have an online account. You will be able to pay your bill and see all account information. This will help you to keep everything in order and to make payments much more quickly. Since there are flexible payment options, no fees for credit cards, and other great ways to make online payments easier, you will not have to worry about the process. Everything is going to be paperless and simple with the online account management offered.

To begin improving your home or business, you can contact Cirro Energy as soon as possible. When you do contact them, ask about the various services offered. You will be able to make use of what is available and have more in your pockets. Whether you want green energy or a contract that is more suitable to your needs, you will be able to find a way to make this work for you. With how affordable and reliable this is, you are going to be happy that you took the first step.

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Business Information
Date Verified 2013-05-28
Years in Business 10 Years
No of Employees 23
Corporate Offices Plano, TX
Public Company No

Our Review:

Cirro Energy is an energy company offering services in the State of Texas. Check back for a more complete review.

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