Gexa Energy

It was easy to sign up with Gexa and they gave me a good price. When i renewed they gave me a price that was a little higher than my original price, but in my experience all REPs do that. Their call center is one of the best I've ever dealt with and you speak to someone in Texas. I don't mind paying a little more to speak to someone in Texas! Their customer online account is okay, and it has improved... so I can see they are investing to make things easier for the customer.

Gexa Energy has the WORST Switch and Bait pricing of any public utility in Texas. They lured me in with a 3.19 cents per KWH rate. Six months later they increased their rate by 51%to 4.82 cents per KWH, which lasted two months before their THIRD increase to 6.83 cents per KWH, another 91% increase. Two months later they increased again to 9.30 cents per KWH, another 36% increase, which lasted 4 months before their final first year raise to 9.79 cents per KWH. In one years time they switched and baited a senior citizen from the lowest published rate available to a 325% first year increase, which made them uncompetitive with ANYONE, including TXU. I have complained to the Public Utility Commission about their SWITCH AND BAIT pricing and you should do the same. 325% first year price increases are nothing more than DECEPTIVE TRADE PRACTICES AND INTENTIONAL FRAUD ! Please SHARE this with your friends so others don't get RIPPED OFF by GEXA and their FINE PRINT.

I used to be a customer with Gexa Energy, however after I moved we only had one option, a local energy company. I wanted to leave a review because I was a very happy customer with Gexa Energy, and if I ever move back will use them again. I highly recommend you at least give them a try, I am sure you will be happy you did!