Ratings & Reviews For Payless Power
20 energy companies
When I first moved to Dallas and used this electric company a yr ago it was Amazing. . Within this yr along I have experience 3 back to back problems with them taking my money and leaving me shit out of luck. They dropped me from their company and let reliant pick us up. I had been sending money to Payless Power but than one day they called me saying we were going to be discontinued because of a Mess up they did. . So I took care of the problem and thought that would be the end.. time went on and o continued to keep adding money to my account but once again were were put into the negatives again because they somehow say we didn't pay all of their first fuck up. By this time I was extremely pissed that my husband had to handle the issue. . And somehow we ended up being in debt with them and they take out 9 dollars from our account. Once again time goes on and as usual im adding money to the account. Than BAM they say we have use a ridiculous amount from Aug 8-Sept 24..mind you it is now October 24..WTF This is totally bs..so once again we are threatened to be disconnected and all they do is give me a protection to sat. I'm so sick of this bs from this company. I'm never asked if I want to speak to the manager and the time I did they put me on hold and came back and said that the manager said this is the only deal they have available. .I'm wasting money with this company and can not wait to be free of their debt. They don't try and work with you and for some odd reason their kwh keeps being different every time I am billed. .. seems like they see im being picked on and the next problem I have with them im taking them to court. The customer servicer people don't know what to say.. sounds like they are being told what to say and each time I ask a new person what's wrong with my account for this to happen 3 times in a row each answer has been different and full of bullshit.
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