Question by Peter: Is “Direct Energy” a better deal than Terasen Gas?
A “Direct Energy” salesman just came to the door, and wants me to sign up for “Direct Energy” He was a high pressure salesman, and it took 10 minutes for me to just say to him I want to think about it, come back later. He said if we switched to “Direct Energy” we would still get our natural gas bill from Terasen, but that “Direct Energy” would be supplying it. They would lock in the rate that I am paying now, so I wouldn’t pay more… There seemed to be two catches to me, but I couldn’t get answers from him. 1- Gas prices seem to be going down, so would I be locked into the higher rate? and 2- he mentioned a $ 100 administration fee if we went back to Terasen. Anybody have experience or knowledge with alternate natural gas suppliers? Are they a good way to go, or bad? HELP!
Answer by Go Cubs Go
Stick with Terasen gas. If it comes from a high pressure sales person it more than likely isn’t on the up and up.
What do you think? Answer below!
Question by SummerBaby: How to deal with scams and unfair billing?
I had an account with TXU energy for about 1 year. the beginning was fine, after about 3 months my bill went from $ 120 to over $ 400. I complained to the company but nothing happened. Considering my household went from two to one this is outrageous. Has anyone else dealt with their thievery????
In this economy I do NOT have 400 plus dollars to give to a company. Is there anything else I can to besides file a complaint with the Better Business Bureau? any advice would be greatly appreciated
Answer by Hair That Defies Gravity
They did the same thing to me so I got my power with Texaspoweronline.com and saved about 75%.The only problem was that I had to pay off my TXU bill first because they won’t allow service if you have an outstanding bill.My bill went from $ 350.00 to about $ 120.00.And after all that TXU actually had a couple of employees come to my house and ask why I quit service with them(had been with TXU for almost 20years)and wanted my business back.I told them if they can tell me why my bill went from about $ 100.00 to $ 350.00 in one month I was interested in listening.Needless to say they had no answer for me.I’ve been with my current company for a little over 5 years and never looked back.Just shop around,anything is better than TXU.Good luck.
Add your own answer in the comments!